Privacy Policy

PREDIK GEMS AND HANDCRAFT PRIVATE LIMITED (“we”, “our”, “us”) operates an online store specializing in handcrafted jewelry and gemstone products. This Privacy Policy describes how we collect, use, and protect your information when you visit or purchase from our website.

1. Information We Collect

We may collect the following information:

Personal details: name, email address, phone number, billing and shipping address

Order and purchase information related to handcrafted jewelry

Payment details (securely processed via third-party payment gateways; we do not store card details)

Device and technical data such as IP address, browser type, and cookies

2. How We Use Your Information

Your information is used to:

Process and deliver handcrafted jewelry orders

Provide customer support and order updates

Improve product designs, website performance, and customer experience

Send promotional messages and offers (only if you opt in)

Meet legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies to enhance browsing experience, understand customer preferences, and analyze website traffic. You may disable cookies via your browser settings.

4. Sharing of Information

We do not sell or trade your personal information. Information may be shared only with:

Payment processors and logistics partners for order fulfillment

Service providers supporting website operations

Legal or government authorities if required by law

5. Data Security

We apply reasonable security practices to protect customer data. However, due to the nature of online communication, absolute security cannot be guaranteed.

6. Jewelry-Specific Notice

Product images are for reference; slight variations in color, size, texture, or gemstone appearance may occur due to handcrafted processes and natural stones

Such variations are not considered defects

7. Your Rights

You have the right to:

Access or update your personal data

Request deletion of your information (subject to legal obligations)

Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page.

Need help?

Contact us at contact@predikgems.com  for questions related to refunds and returns.